Tickets / wristbands include different security systems. Admission is subject to your ticket being in good condition. Any wristbands found fixed, broken, or suspicious of being false, will authorise the organizer to deny access to the ticket holder. The organisation cannot guarantee the authenticity of a ticket that has not been purchased at an official sale point. Resale of these tickets is not allowed.
The ticket is a licence for the ticket holder to access the event once. Leaving the festival area results in losing your right to enter again, except at events where the Organiser expressly says otherwise. It is the Organisers right to allow entrance once the event has started.
Once the ticket is purchased it cannot be exchanged. Your entrance is strictly non-refundable unless the event is cancelled. The Organisation agrees to refund tickets if the event is completely cancelled. Under no circumstances will the booking fees charged at sale points be refunded, given that the Organisation is not the receiver of said amount and it is understood that such service takes place when purchasing the ticket. Refunds for cancelled events will be carried out within fifteen days after the events scheduled date. There will be no refund if over 70% of the event takes place before cancellation. Bad weather conditions and changes in set times are NOT a reason for ticket refunds.
The Organiser reserves the right to change and/or alter the contents of the event programme.
Ticket holder authorises the Organiser, to search and check, in accordance to the Law, the ticket holder’s personal possessions as to ensure all safety conditions. The Organisation reserves the right of admission, subject to the fact the ticket/wristband is in good condition and that the ticket holder assumes and obliges to respect the Organisation and event rules, as well as any other condition made for general safety reasons.
The ticket holder personally assumes all risks derived from the event and/or concentration he or she is attends, including entrance and exit areas.
Once you have exchanged your ticket for a wristband, the wristband becomes the element that certifies your acquired rights. Loss of the wristband means the loss of your right to access. Because of this, it’s important that you:
In the case of events with wristbands, once you have exchanged your ticket for a wristband, the wristband will acquire the same conditions stated here. To not comply with any of the mentioned conditions will give the Organiser the right to refuse entry to the event, to take away the ticket holders wristband and to reserve the right to take legal action.
The Organisation guarantees the protection of your personal information and reserves the right to use your information to improve the Organisations sales system. The reason this information is asked for is to accelerate the shopping process. The Organisation guarantees they will never sell, rent or commercialise your personal information to third parties.
The Organiser of the event, based on typology and/or singularity, can cancel or modify any of the here mentioned conditions, in which case Organiser will inform the public by whatever channels considered adequate.
SUSCRIBE (SPANISH ONLY)