Useful info
- How to get there
- Bus to Bilbao BBK Live
- FAQs
- Permitted objects
- Reduced Mobility
- Minors
- No means No
- Venue Opening Hours
- Wristbands and Tickets
HOW TO GET TO THE VENUE
ORGANISED TRIPS
Book your seat on our official organised trips from different cities. We take you directly to the festival in comfort and without worrying about driving, getting lost on the way or dealing with traffic.
Departures from: A Coruña – Alicante – Badajoz – Barcelona – Cáceres – Gijón – Granada – Lleida – Madrid – Murcia – Málaga – Oviedo – Pontevedra – Santander – Santiago – Sevilla – Valencia – Zaragoza.
From your home to the festival… It couldn’t be more comfortable!
ARRIVING BY PLANE
FROM AIRPORT TO THE CITY. Regular bus: Loiu Airport – Bilbao (center): The Bizkaibus A3247 bus line connects the airport with the city centre in 15 minutes, from 06:15 to 24:00 every 20 minutes. The single ticket costs €3. Further information.
BUS STOPS: Bilbao Airport / Alameda Rekalde 11 (Bilbao) / Plaza Moyua (Bilbao) Gran Vía 79 (Bilbao) / Termibus (Bilbao Bus Station) | (Bus stop adjacent to the free bus service stop to the festival)
BY CAR
PARKING BEC!
Anyone who comes by car will be able to park it during the whole festival in the covered car park at the BEC!
This car park will have a price per vehicle of 18€ per stay.
You can leave your car for the 3 days of the festival, even from Wednesday, and you will be charged as a single period, but if you take your car out and park it again, you will have to pay again.
- Available from Wednesday 05/07/23 from 12:00 until Sunday until 16:00. The park-and-ride car park is located at BEC!: Rda. Ismael Gorostiza, 48903 Barakaldo, Bizkaia.
- We encourage you to come accompanied in the vehicle to promote co-mobility and reduce its impact.
- We remind you that if you take the vehicle out, a single price of €18 will be charged and if you bring it back in, another single price of €18 will be charged again, all this within the period allowed.
- On Wednesday 05/07/23 you can go to BEC!, change your wristband on the outside of the building and take the shuttles that leave from there to the campsite.
- On Thursday, Friday and Saturday we recommend you to take the metro from Ansio station to San Mamés station to get to the stadium area, take your wristband there and book the bus to go up to Kobetamendi in comfort.
- In case you are a person with reduced mobility, please check our Special Reduced Mobility Service which will only be available at San Mamés esplanade. There will be no special service for reduced mobility from BEC!
GOING UP TO KOBETAMENDI BY BUS
BUS TO BILBAO BBK LIVE
Schedule your bus ride time and save time! Book your seat for 3,5€ per day and get to Kobetamendi comfortably.
Limited seats!
Hours Thursday, Friday and Saturday: 16:00h – 23:00h.
FREE SHUTTLE BUSES
Free shuttle buses will be available for those attending, both to and from the venue. On the outward journey, buses will depart from the vicinity of San Mamés – at the end of Calle Capuchinos de Basurto, at the back of the BAMI building (Hacienda-ETB) and from the BEC! (Barakaldo) next to the Ansio metro stop.
Hours:
Wednesday: 12:00h – 00:00h
Thursday, Friday and Saturday: 24h
Sunday: 00:00h – 15:00h
Every day of the festival, starting at approximately 16:00, buses will stop in the vicinity of the old Beyena factory, and from there the public will have to walk the 800 metres to the festival site.
GETTING TO THE CAMPSITE
If you have the soul of an athlete or mountaineer, you can always climb (or descend) on foot. If you are going to climb, get ready, protect yourself from the sun and hydrate yourself correctly.
PEDRESTIAN PATH
If you have the soul of an athlete or mountaineer, you can always climb (or descend) on foot. If you are going to climb, get ready, protect yourself from the sun and hydrate yourself correctly.
You can also contribute to reduce your carbon footprint by walking to the venue and covering the 3 km distance from San Mamés to the festival gates.
Kobetamendi Irteera
This year we have designed a route so that from the youngest to the oldest you can do the route with ease, enjoying a unique landscape, the incredible views of Bilbao that improve as you gain altitude, live music and different surprises that you will find along the way.
GET TO BBK LIVE BY METRO
Metro Bilbao will offer special services from Thursday to Sunday nights to make it easier for people attending the Kobetamendi concerts to get home.
On Thursday there will be special services at the following times:
Friday and Saturday the metro will run all night long. Frequencies can be consulted on the metro website in the “Next Trains” section.
TAXI SERVICE
A circuit will be established for the taxi service, depending on the circulatory conditions of each moment. The contact numbers are: Radio Taxi Bilbao (944 44 88 88), Tele Taxi Bilbao (944 10 21 21) and Class Taxi Bilbao (944 40 50 50).
BY CARAVAN
Provisional Caravaning during the Bilbao BBK Live 2023
OPENING, LOCATION AND SERVICES:
Warehouse parking (exterior) in the BEC (Bilbao Exhibition Center)
43°17’05.5″N 2°59’34.4″W
43.284864, -2.992879
- 70 maximum plots.
- Space monitored 24 hours.
- Includes daily cleaning of spaces, removal of waste and flushing of pluvial and fecal waters.
- 25 plots of outdoor parking with electricity and the rest without electricity.
- Water conection.
- Use of a rainwater and sewage pit.
- Places are not reserved, it is on a first come, first served basis.
- Trailer caravans are not allowed to park in this temporary car park.
Open: from Wednesday 28/06/2023 to Friday 22/07/2023 at 13:00
BUS TO BILBAO BBK LIVE
Schedule your bus ride time and save time! Book your seat for 3,5€ per day and get to Kobetamendi comfortably.
Limited seats!
- This service is only available during the days of the festival (Thursday to Saturday).
- Hours Thursday, Friday and Saturday: 16:00h – 23:00h.
- Places are limited, so book in advance to secure your seat.
- Maximum 10 tickets per person.
- There will be trips every 10 minutes.
- Journey time between 15-20 minutes.
FAQs ABOUT THE BUS
FAQs
PERMITTED OBJECTS
NO
- Aerosol products / aerosol cans
- Air horns
- Audio recording devices
- Bikes / skateboards / skates
- Blankets / towels / flags / chairs
- Chains / wallets with chains
- Cameras with attachable lens or video (Pro)
- Drones, remote control planes, games / cars
- Illegal drugs
- Fireworks / firecrackers / sparklers or flares
- Promotional, or any other kind of flyers / surveys
- Glass / flasks
- Laser pointers / LED light sticks / flashlights
- Hula-hoops / kites / water guns
- Musical instruments
- Knifes / weapons / sharp objects
- Food and drinks from outside
- Pets / animals
- Promotional articles
- Selfie sticks / tripods / umbrellas
YES
- For all ages
- Ages 11 (included) and under get free general admission
- Blankets for babies
- Pushchairs
- Rucksacks (medium size)
- Smartphones / Chargers
- Lip balm / cream
- Tabaco / lighter / smoking paper
- Dance shoes
- Digital cameras (not Pro)
- Earplugs
- Empty plastic bottles without lids
- Eye / ear drops
- Go Pros
- Chewing gum / sweets
- Hand sanitizer / baby wipes
- Purses / Bags
- Smiles
- Sun protector (no spray cans)
- Sun glasses
Reduced mobility
The special mobility services to the gate of the festival are only available from next to the San Mamés stadium, from Luis Briñas street, for those people who cannot move independently on their own. That is: in wheelchairs, with crutches, with auxiliary breathing equipment or needing continuous accompaniment to access the entrance of the venue (motor disabilities for walking of more than 33%, blindness…).
Pregnancy is not a functional diversity that can benefit from this special mobility service and will get on the same service provided for the general public.
There will be NO special mobility service from the Beyena esplanade to the entrance of the venue.
To make use of this special mobility service, please fill in the following form and we will get back to you as soon as possible:
FAQs
MINORS
ACCESS FOR MINORS
Minors under the age of 16 will only be admitted to the festival if accompanied by an adult and in possession of the PERMISSION FORM.
Minors between the ages of 16 and 18 can attend the festival unaccompanied provided they sign the PERMISSION FORM.
Minors under 11 (included) enter free of charge, but must be accompanied and hold the following PERMISSION FORM. It is also necessary to fill out the following form:
IMPORTANT: Free access for children under 11 years of age is restricted to two children per adult.
No means No
Venue opening hours
VENUE OPENING TIMES (06/07 – 09/07)
Thursday, Friday and Saturday: 17:00 h – 07:00h
TICKETS & WRISTBAND REGISTRATION (03/07 – 09/07)
Sala BBK (Gran Vía López de Haro 19-21. Bilbao): Monday and Tuesday 11:00h – 20:00h
San Mamés Stadium: Wednesday, Thursday, Friday and Saturday 10:00h – 02:00h
BEC! (module at the bus stop): Wednesday, Thursday, Friday and Saturday 10:00h – 02:00h
Important!
– You will have to go to the established points and exchange your 3-Day Pass or day ticket for the wristband before going up to Kobetamendi, as once you are up there, there will be no space to exchange your ticket for the wristband.
– Wristbands cannot be collected without first putting it on your wrist, so you will not be able to collect wristbands from other people.
CAMPSITE OPENING HOURS (05/07 – 09/07)
Wednesday: 12:00h – 24:00h
Thursday, Friday and Saturday: 24h
Sunday: until 15:00h
BEC! PARKING HOURS
From Wednesday 05/07/23 at 12:00 until Sunday at 16:00
WRISTBANDS AND TICKETS
Important!
– You will have to go to the established points and exchange your 3-Day Pass or day ticket for the wristband before going up to Kobetamendi, as once you are up there, there will be no space to exchange your ticket for the wristband.
– Wristbands cannot be collected without first putting it on your wrist, so you will not be able to collect wristbands from other people. You must go in person to exchange your ticket for your wristband.
– You may only enter the venue with the wristband already on your wrist. The wristband must be worn at all times. Wristbands will not be valid if they have been manipulated or modified.
TIMETABLE FOR THE EXCHANGE OF TICKETS FOR WRISTBANDS
SALA BBK (Gran Vía López de Haro 19-21. Bilbao)
Monday and Tuesday (3-4 / 07): 11:00h – 20:00h
BEC! (module at the bus stop)
Wednesday, Thursday, Friday and Saturday (5-6-7-8 / 07): 10:00h – 02:00h
SAN MAMÉS STADIUM
Wednesday, Thursday, Friday and Saturday (5-6-7-8 / 07): 10:00h – 02:00h
OWNERSHIP OF ANY OF OUR TICKETS CONSTITUTES ACCEPTANCE OF THE FOLLOWING CONDITIONS
1
Tickets / wristbands include different security systems. Admission is subject to your ticket being in good condition. Any wristbands found fixed, broken, or suspicious of being false, will authorise the organizer to deny access to the ticket holder. The organisation cannot guarantee the authenticity of a ticket that has not been purchased at an official sale point. Resale of these tickets is not allowed.
2
Once the ticket is purchased it cannot be exchanged. Your entrance is strictly non-refundable unless the event is cancelled. The Organisation agrees to refund tickets if the event is completely cancelled. Under no circumstances will the booking fees charged at sale points be refunded, given that the Organisation is not the receiver of said amount and it is understood that such service takes place when purchasing the ticket. Refunds for cancelled events will be carried out within fifteen days after the events scheduled date. There will be no refund if over 70% of the event takes place before cancellation. Bad weather conditions and changes in set times are NOT a reason for ticket refunds.
3
The Organiser reserves the right to change and/or alter the contents of the event programme.
4
Ticket holder authorises the Organiser, to search and check, in accordance to the Law, the ticket holder’s personal possessions as to ensure all safety conditions. The Organisation reserves the right of admission, subject to the fact the ticket/wristband is in good condition and that the ticket holder assumes and obliges to respect the Organisation and event rules, as well as any other condition made for general safety reasons.
5
Having the right to refuse admission, the event Organiser will be allowed to refuse access or expel the ticket holder from the site if holder should fail to follow the Organisations indications. Same will happen if the Organisers reasonably presume that said ticket holder can imply a situation of risk or danger towards themselves or others, may it be by causing havoc or because of apparent or potential inebriation, said ticket holders will be responsible in all cases of any acts and omissions that damage material or cause injuries to others.
6
All attempts of fraud, forced entry and / or damage of private property, caused directly or indirectly upon the Organisation, gives the Organisation authorisation to take whatever civil and/or criminal legal actions they consider appropriate.
7
All image and intellectual property rights derived from the event are reserved. Ticket holders cannot record or reproduce sounds and/or images of the event or of the events attendees, without a written authorisation from the Organiser. In order to assure this, no photo cameras, video cameras and / or recording devices will be aloud in the area, including any object the Organiser considers dangerous towards the event (fireworks, weapons, bottles, glass objects, laser points, etc.)
8
Being a ticket owner does not give the holder, or any third parties, the right to use the ticket, or its content, for advertising, marketing purposes or promotions (including contests, prizes and/or gifts) associated to the ticket holder or a third party. Failure to comply with this will result in the promoter and/or non-authorised user to pay a penalty equivalent to one thousand times the price of the most expensive ticket (of the event that figures on the reverse of the ticket holders ticket), regardless of subsequent claims for general damages. The present licence will also be cancelled.
9
The Organisation will presume a ticket holder is causing a dangerous situation if he or she is in possession of any recording, fixation and/or visual or sound reproduction devices, objects subject to being thrown or causing damage (cans, bottles, etc.), if he or she should try to stage dive on to the audience (even when being invited by the artist) or should the ticket holder try to enter restricted areas. The ticket holder is personally responsible, in every case, for any actions and omissions that damage material or cause injuries to third parties.
10
Access to the event area confirms your acceptance to be photographed or recorded with out any compensation, whatever the use given after. Festivalgoers may appear in images taken by different media that will later be used for promotional purposes.
11
The ticket holder personally assumes all risks derived from the event and/or concentration he or she is attends, including entrance and exit areas.
12
You only can excahnge your tickets for your own wristaband.You can´t exchange it in the name of others.
Once you have exchanged your ticket for a wristband, the wristband becomes the element that certifies your acquired rights. Loss of the wristband means the loss of your right to access. Because of this, it’s important that you:
Change your ticket for a wristband on arrival. Take care of your wristband so it is always in perfect condition, no broken or ripped wristbands will be accepted.
Under no circumstances should you remove your wristband before the event is over. It could break and you would lose your right to enter. Keep your wristband on and in good condition even when leaving the festival. You will need it to come back in.
13
In the case of events with wristbands, once you have exchanged your ticket for a wristband, the wristband will acquire the same conditions stated here. To not comply with any of the mentioned conditions will give the Organiser the right to refuse entry to the event, to take away the ticket holders wristband and to reserve the right to take legal action.
14
The Organisation guarantees the protection of your personal information and reserves the right to use your information to improve the Organisations sales system. The reason this information is asked for is to accelerate the shopping process. The Organisation guarantees they will never sell, rent or commercialise your personal information to third parties.
15
The event ticket must accompany any type of claim.
16
The Organiser of the event, based on typology and/or singularity, can cancel or modify any of the here mentioned conditions, in which case Organiser will inform the public by whatever channels considered adequate.
