Your practical festival guide

Top-up your Cashless Wristband

The only method of payment for the festival

Your wristband is an electronic wallet made up of a chip that stores your money. You can pay for everything from food and drink to merchandising.

If you top-up online, you won’t have to ask for a refund of the remaining amount as it will be automatic and free of charge.

Charge your wristband ONLINE comfortably and avoid queues!

For any queries or incidents , please write to: [email protected]

Wristband Change


NO wristbands will be exchanged at the venue and NO access to buses without wristbands will be allowed.

Timetable for the exchange of tickets for wristbands:

Wednesday, Thursday, Friday and Saturday (5-6-7-8 / 07):
10:00h – 02:00h

BEC! (module at the bus stop)
Wednesday, Thursday, Friday and Saturday (5-6-7-8 / 07):
10:00h – 02:00h

🚨 Without it you will not be able to enter. Wristbands will be given out individually when you hand in your ticket. Wristbands cannot be collected from another person. They must be worn at all times. 🚨

Access to Kobetamendi

Bus with reservation

This service will leave from Felipe Serrate Street, next to San Mamés, every day of the festival from 16:00 to 23:00. For only €3.5 you will be able to get to Kobetamendi in comfort without queuing.

Free shuttle buses

The free bus service, both to and from the venue (without reservation) will be available from Wednesday 5th at 12:00h to Sunday 10th at 15:00h, departing from Capuchinos de Basurto, at the back of the BAMI building (Hacienda-ETB) and from BEC! (Baracaldo) next to the Ansio metro stop.

Kobetamendi Irteera

This year we have designed a route so that from the youngest to the oldest you can do the route with ease, enjoying a unique landscape, the incredible views of Bilbao that improve as you gain altitude, live music and different surprises that you will find along the way.

Opening hours and venue map

Door opening and closing:

Thursday, Friday and Saturday: 17:00h – 07:00h

Conciertos y escenarios:

Venue map:

With the map you will have no problem getting around the festival and finding the bars, toilets and stages.

Campsite Area

Available from Wednesday 05/07 at 12:00h to Sunday 09/07 at 15:00h.

*Times may be subject to change.

How to get to the campsite:

There will be free shuttle buses connecting the city and the campsite. They will leave from Calle Capuchinos in San Mamés and from Bec! (Baracaldo). Buses will run 24 hours a day, starting on Wednesday at 12:00h and until Sunday 9th July at 15:00h.

Important! On festival days from 16:00h these buses will end at Beyena. Once there you will have to walk for about 20 minutes, and from there take another bus to the campsite.

Remember! If you have booked a Glamping tent, all occupants must purchase a camping ticket.


For the first time, the festival site is growing. And it does so to expand the gastronomic space, which shows the importance that the organisation gives to this experience, which seeks to improve each edition, with quality products, km0, a varied menu for all tastes and intolerances.


Free concerts in the city

The programme that will kick off Bilbao BBK Live and which will bring more music to four areas of the city centre during the midday of the 6th, 7th and 8th of July. With stages in the Sala BBK, San Miguel Arenal, Cinzano Jardines de Albia and Vueling Torres Isokazi.

No means No


Remember that if you come with a minor, as well as filling in the form on the website, you must bring a printed and filled in authorisation form for minors and present it when you collect your wristband.

Reduced mobility

We have a special service for people with reduced mobility. To make use of this service you have to request it by filling in the following form.